Updated: Feb. 13, 2017
We’re Still Working Together with You
As the president of Scottrade, I think it’s important to provide some perspective into how we’re planning to serve you in light of the Oct. 24, 2016 announcement that TD Ameritrade will acquire Scottrade.
In short, nothing’s changing from our end. Our experienced, professional Investment Consultants in nearly 500 branches around the country stand ready to help you in any way they can. We’re committed to working just as hard as we always have on your trading strategies, investing plans and retirement goals. Our platforms, tools and vast array of online support and education will remain in place.
Scottrade will continue to do what it always has: Focus squarely on helping each of you overcome barriers to financial success. Forgive me if you’ve heard that before, but it really is a guiding principle for us at Scottrade. I think it helps explain why we ranked “Highest in Overall Satisfaction with Self-Directed Services” in the J.D. Power 2016 U.S. Self-Directed Investor Satisfaction Study.
We’re dedicated to a client-focused, listen-first approach to business. We still want to hear from you – your concerns, your questions, your ideas. I would encourage you to talk to someone from your local branch, either in person or by phone.
But what about the future? What will happen after the transition? Honestly, a lot of the details are still being worked out. We’re in a process that could take several months to complete. We will update this space as we have additional information to share. We want to be as transparent as possible.
Here’s what I know today: When Scottrade and TD Ameritrade are combined, clients from both will benefit from the best of each firm. Scottrade’s branch network will remain largely intact. That means you’ll keep getting the personal support you’ve come to expect. You’ll have access to a full suite of mature products and services, low-cost trading and industry-leading education resources.
I’m confident you’ll find TD Ameritrade just as focused on you and your financial success as you’ve come to expect with Scottrade.
Stick with us. The best is yet to come.
Thank you for your business,
Scottrade received the highest numerical score in the J. D. Power 2016 Self-Directed Investor Satisfaction Study, based on 4,242 responses measuring 13 firms and the experiences and perceptions of investors who use self-directed investment firms, surveyed in January 2016. Your experiences may vary. Visit jdpower.com.